It is by no accident that bet365 sportsbook has become one of, if not the main name in online gambling worldwide over the past 20 years. As its competitors spend small fortunes on marketing campaigns and snazzy betting offers to entice new customers in the door, bet365 has left them all in its wake by being the best in class where it matters most to customers.
The bet365 app and website are both robust, while still being easy to navigate. The online sportsbook offers the widest range of sports and markets in the industry, while still remaining competitive on odds. It is almost always first to market with new products or features, while still doing the little things right. Simply put, in terms of usability and features, bet365 is what every other online bookmaker on the planet looks to as the one to beat.
Nowhere is this more true than its betting in-play feature. We would have no hesitancy in saying this is the company's crown jewel and, in our opinion, the best available from any bookmaker worldwide. This feature, although common now in online sports betting, was what originally set bet365 apart from its competitors and it continues to be a huge asset. It is placed front and centre of the whole online experience and will often be the first thing you see when you log on to the online sportsbook or app. With bet365, it is common to see more sports and markets offered to bet on in-play than you would see at other competitors pre-match which in itself is a great achievement, considering the logistics of offering live betting from events happening on every corner of the earth.
But this is not to say bet365 sportsbook is a one trick pony. In reality, it is the complete opposite. It accepts a multitude of payment methods, tailored to your location, so depositing and withdrawing from your online account is as quick and stress-free as possible. In our experience, the time between withdrawing and your winnings reaching your account is among the quickest we have seen while reviewing any of its peers. It also offers all the features any seasoned bettors will be accustomed to such as cash-out, bet builders (otherwise known as same-game parlays) and a full suite of responsible gambling tools to allow you to monitor your play.
As it holds a range of gambling licences across the globe including with the UK Gambling Commission, there are no security concerns when using bet365's services. Accepting customers from most countries in the world and offering a wide range of support options through a variety of languages truly makes it a global force in online gambling, able to cater to the needs of bettors from everywhere. We at Bookmakers.com have no hesitancy in giving it a full endorsement and would recommend to anyone without a bet365 account to give it a try. We are sure you will see what all the fuss is about if you do.
A well known name across the world when it comes to sports betting, bet365 has consistently gone from strength to strength over the years since its inception. Routinely adding new features and improving on the already established successful ones it offers is what sets it apart from most other large multinational betting companies. Its millions of customers worldwide are testament to this approach, and they have been long enjoying what bet365 offers in terms of being an all-encompassing betting website.
Not limited to just sports betting, bet365 also offers casino, live casino, poker and bingo products (depending on your location) giving customers a full suite of options, truly making it a one stop shop for gambling. This is backed up with a generous range of promotions and bonuses across all products, both for new customers and current, ensuring that you feel valued at all times when using the services. Bolstering its global approach, the website is available in 17 languages, and customers can deposit and withdraw with up to 20 different currencies at the time of writing.
Co-founded in 2000 by Denise Coates, bet365 has grown astronomically and is now regularly reporting billions in revenue each year with millions of customers worldwide using its services. It is regulated and licenced by both the UK Gambling Commission and the Malta Gaming Authority. Coming from a long line of bookmakers, Ms Coates was quick to realise the potential of online gambling and pivoted the family business from its bricks and mortar bookmaker shops to enter the online space before many of the company's competitors realised the huge opportunity ahead. Ms Coates is credited with realising the potential that truly mobile gambling could bring and focused all the company's efforts into this, a move that paid off, with bet365 recently reporting that over 70% of all wagers placed on its platforms came from mobile devices.
At Bookmakers.com, we feel it is crucial when judging a welcome bonus you factor in both the value offered and also how easy it is to redeem the offer, when considering the value of what is being advertised to new customers. For both of these aspects bet365 rates very highly, as generous bonuses with simple requirements is the standard it adheres to in our experience.
bet365 refers to a free bet as Bet Credits in many countries, but how these work are the same. Basically these are betting offers where bet365 will give you a bet credit after placing a qualifying bet that you can then use on a separate sports bet and any winnings will be withdrawable as cash.
The standard welcome bonus available at bet365 is a deposit bonus of sorts, where your initial qualifying bet or qualifying deposit on your first bet will then be matched with bet credits for the same amount, usually up to a maximum dependent on your country/currency.
Currently, there are not any no deposit bonus offers available at bet365 but keep an eye on its casino offers as this would be usually where these types of offers would be available where you can essentially gain a bet credit for free to use on any sport you like, such as soccer betting.
Although primarily a mobile-first operator, the bet365 website is still the benchmark when it comes to online sports betting for many. Its distinctive dark colour scheme paired with the signature green colour is extremely easy on the eye, which is welcome compared to some of the garish alternatives from competitors.
How easy it is to navigate a sports betting website is a huge differentiator, and we cannot understate the importance that an intuitive navigational experience is when choosing which betting site you will join. Bear in mind, quite often you will be logging into your online account of choice right before the beginning of an event, so the speed in which you can find what you are looking for is crucial. Paired with this, you also want a website and app that you can browse through leisurely and find different events and markets with ease. bet365’s desktop experience meets both of these requirements and more.
The desktop layout is extremely simple to use with no real learning curve. The main sports are all listed on the left-hand menu, and in the centre portion of the screen, the main events currently in-play along with the top events coming up are all listed in front of you. Clicking on any of these events will then bring you to the event page, where you will be able to find a wide range of markets, which can then be looked through using the tabs along the top, or by scrolling through the Popular tab you land on, which will usually have the betting market you are looking for. You can also easily find any of the betting offers available to you in your account.
Another huge advantage of bet365’s desktop experience is its inclusion of a search feature. While this may seem standard when using any other website, it is surprising that many online sports betting websites still do not have a great search function available. Available at the top right of most pages on the site, you simply click on the search icon and you can enter a team, event or even player name and the website will show you all the available markets that meet your request. This makes finding the more obscure betting markets a breeze and is a great help if quickly looking to see an outright or futures market as it saves the need to navigate to the sport in question then to the correct event, then the correct market.
Its online betslip on desktop will populate as you click on each selection at the bottom centre of the website in a collapsed design, clicking on this will then expand to show you each selection you have added along with the different sports bet options you have before confirming your bet. This is a nice feature as it leaves the rest of the screen open for navigating to other markets until you are ready to confirm and place your sports bet.
bet365's in-play feature, really is its crown jewel and nowhere is this easier to see than on desktop. As previously noted, in-play is front and centre of the experience when you log on to the website, and when viewing an in-play event by clicking on it, the experience really comes into its own. You are met with a wide range of in-play markets in the centre of your screen and on the right its full stats and live-streaming suite is available allowing you to make an informed choice based on statistics, data visualisations or even by watching a high quality live video stream of the event. This is truly the gold standard when it comes to in-play betting and in our opinion no other sports betting website comes close yet.
Early in the life of bet365, it identified the huge upcoming shift in gambling and was quick to position itself to take advantage of all the possibilities mobile gaming could have. This move paid off in spades, and its mobile site, Android and iOS app are all testament to the mobile-first approach and have long been held in high regard by sports betting aficionados due to their speed, ease of use and clean design.
Instead of just a simple port of the desktop site, the company developed its own betting apps. You are then immediately met with a familiar design if you are accustomed to the desktop site, with the featured events and in-play betting taking centre stage on the homepage. Again, you have the option of using the bottom navigation to avail of a helpful search feature, and you can also access your My Bets section here, which allows you to view all of your current and past bets with ease.
Another cool feature of the mobile experience is the option to favourite different sports. How you do this is via the Sports option on the bottom navigation. When clicking into here you are met with an A-Z list of the most popular sports. Tapping and holding down on any of these sports will then favourite this sport, meaning it will then show at the very top of the list of sports. This level of customisation is great and makes navigating to your favourite sports and events a breeze.
When logging in, there are a wide variety of options available via mobile also, with Pin Log in, fingerprint and Face ID all available should you wish to forgo the usual username and password set up, allowing you quicker access when launching the app.
Registering an account with bet365 is a quick and painless process that can be completed in a matter of moments, meaning you are not delayed should you wish to immediately get in on the action with an upcoming event prior to you having an account.
To begin, click on one of the links on this page and when on bet365 select the join option and you will be brought to the registration form. Here you will fill out the usual details such as country of residence, name, address, date of birth, phone number, email address etc. and also select the username and password you intend to use. Here, you can also enter a bonus code to assign a specific sign up bonus to your account and once you click to accept the terms and conditions your registration will then be completed.
In our experience, this can be done end-to-end in a minute or two, which is what we expect from a well established operator such as bet365. It is also worth noting that if registering from the United States, you will be prompted to allow geo-location software to be installed during this process. This is nothing to worry about, it is simply to ensure you are located within the boundaries of the state you have entered in the registration form to comply with the regulations on online gambling in the US.
As a truly global site, when it comes to depositing and withdrawing funds with bet365, there is a huge range of options available to you that will differ depending on your location, meaning you will easily be able to use a payment method that suits your needs. All the common payment methods are available such as debit card and credit card like Visa and Mastercard, as well as Apple Pay, PayPal and bank transfers along with some more niche options such as Instadebit and ecoPayz in Canada, Klarna and Giropay in Germany and Poli in New Zealand.
Not only are there various payment methods available depending on your country, you can also deposit in a wide variety of currencies if you wish. At the time of writing, bet365 accepts an impressive 20 different currencies.
You don’t become a market leader like bet365 without having a wealth of betting features available, and it is through the creation and consistent quest for perfection of these features that has made it the company it is today.
In-play betting would normally be the first thing that comes to mind when a current user thinks of features associated with bet365. It is truly the world leader in this realm, a feature that rapidly gains popularity in every jurisdiction once it is available. In-play betting allows a customer to place a bet after the event has started, which is great if you have missed the start of the sporting event, but is even better if you are watching the event live and have been able to form an opinion allowing you to make an educated bet based on how you are seeing the event play out.
Even if you are not able to watch the event in question, bet365 has a state of the art in-play stats feature that allows you to view a wide range of relevant statistics and visualisations so you can to track the event in great detail.
This is also supported by live streaming, which, depending on your location, allows you to watch live video of the event in question on the online bookmaker or in the bet365 app and place bets on the very same screen. Depending on where you reside, you could also live stream eSports events as bet365 is one of the best eSports betting sites around. This feature is a huge asset, with bet365 boasting that it live streams thousands of events each year. This even goes so far as to include games from Europe’s top soccer leagues, Grand Slam tennis tournaments, horse racing betting, NBA, NFL, NHL and MLB games depending on your location.
Cash out in sports betting terms is still a relatively new feature, with it only gaining in popularity in the last decade or so, but already it has changed how many sports bettors use their website of choice. Essentially, cash out allows you to end your bet early before the sporting event is finished, with the bookmaker offering you a value based on its current valuation of what your bet is worth.
Imagine your team is leading and the game is nearing its conclusion, but you have a feeling that the opponents still have something left and will tie the game or come out on top. Cash out allows you to take the bookmaker's offer of winnings immediately, meaning your initial bet could go on to lose but you have still profited.
bet365 has really nailed the application of this feature, with its cash out option designed so it is extremely simple to use and available on a huge variety of sports and markets. It has also made additions and innovations in this space that many competitors have then sought to emulate with varying degrees of success.
The partial cash out feature allows you to cash out some of your stake but also leave some of it on your original bet. It's perfect if you are not fully convinced of your cash out decision. For example you could cash out 50% of the amount being offered to you to fully cash out and leave the remaining 50% on your original bet, allowing you to still have an interest in the outcome of, perhaps your NFL game, and trust your original pick.
Automatic cash out is another feature bet365 has introduced. How this works is that this allows you to set a specific cash out total and if and when the cash out value reaches this amount, your bet will automatically be cashed out and the funds immediately added to your balance. This is perfect for those times when you are unable to be on your device while the event is underway.
Bet builders have now made it possible to have a wide variety of bets within the one game combined into a single bet, making them the perfect option should you be tuning into a game live and wish to have a few different options parlayed together.
bet365 allows you to combine up to 12 selections in a single bet from the same game, meaning you can create bet builders with astronomical betting odds if you so wish. It has designed the bet builder with both ease of use and transparency in mind. While adding each selection you can view the betting odds for each applicable betting market immediately, allowing you to build your bet with not only the selections in mind but also the price.
As one of the global leaders in online sports betting, with bet365 you are sure to find a massive range of sports and betting markets from wherever on the globe you access the website. Below, we will go over the coverage of just a handful that really stood out to us at Bookmakers:
Soccer is at the heart of bet365, with the Coates family who own bet365 also owning Stoke City of the English Championship. In terms of betting on the sport, the experience at bet365 is unrivaled in our opinion. It covers all of the main leagues, with match betting, in-play betting and ante-post (futures) betting available across a huge range of markets.
It also offers bet builders on all major soccer leagues and cash out is available on the majority of soccer betting markets. The in-play soccer product is the benchmark for most in the industry with a wide range of live-streaming options depending on your location, supported by an impressive stats suite that allows you to follow a live game with a range of information and data visualisations.
Often bet365 has ongoing soccer promotions, too, including the hugely popular 2 goals ahead early payout offer. This promotion runs on almost every European league such as England's Premier League, Italy's Serie A and Sweden's Allsvenskan. Major European competitions including the Champions League and Europa League games are also included, and it marks your bet as a winner should your team go 2 goals ahead at any stage in the game no matter the full-time result.
Again, as with soccer there is a large selection of futures markets available, allowing you to bet on such markets as Super Bowl winner, MVP or Conference winner all year round.
Betting in-play is again a highlight, with the impressive stats suite perfectly tailored for NFL as it is with other sports. Also, dependent on your location, you can watch NFL games on bet365 in many countries, which is great for betting in-play. The stream quality is perfect, and the live feed is as up to date as you can get.
As with soccer, you can also avail of the cash out option on your bets if you wish. Bet builders (or same-game parlays) are also available on NFL, allowing you to combine multiple wagers from the same game in a single bet.
With these great features and an impressive range of markets, we do not hesitate to recommend bet365 for any fans of action on the gridiron.
For hoops fans, bet365 is sure to impress with great features and a wide range of markets available on all of the major leagues across the globe. In terms of NBA betting, its coverage is exceptional with a truly massive range of markets available both pre game and in-play.
The futures betting allows you to bet on a huge range of markets, with not only outright and divisional betting available but also all of the player awards markets, such as MVP or Rookie of the Year.
Depending on your location, you may also be able to watch NBA games live via the live-streaming service. This is supported again by an impressive in-play engine that has a wealth of stats you can comb through during a live game to make your in-play betting choice a bit easier.
As with football, you can also avail of cash out on the majority of basketball markets, and you can also use the bet builder feature to combine multiple selections within the same game into your bet. This is great for basketball as it can allow you to combine a range of player props from the same game in a single wager, making it the perfect bet to go along with watching the game live.
The tennis coverage does not only take in the main ATP and WTA tours but also extends to cover every single ITF, Challenger Tour and UTR event. Again, as with other sports you can enjoy using their cash out facility or creating a bet builder on a single match. This is a hugely welcome feature as it is not possible with many of bet365’s competitors to make this type of bet on tennis.
The in-play betting is the star of the show and in particular, live streaming. Essentially bet365 will be streaming close to every tennis match 24/7 to its customers in most parts of the globe. This is an unparalleled level of coverage compared to any other bookmakers in the market. Fear not if live streaming is not available in your location as the data visualisations and live stats are so quick and accurate, it's easy to follow a sporting event along and make an educated wager.
Also, bet365 offers a Tennis Retirement Guarantee, which means if you place a single bet on a player to win a match and their opponent retires hurt, bet365 will pay this bet out as a winner. This is a hugely welcome addition as many of competitors would result this as a void selection as the match has not fully completed meaning you would just get your stake returned to you.
Another favourite sport of residents of the United Kingdom, you can be sure bet365 emphasises having a great cricket betting product to offer its customers. There is a wealth of betting options available with all major formats of cricket covered. The IPL coverage is a particular standout with a huge variety of both outright and in-play markets available.
Again, the in-play coverage really stands out, with stats and data visualisations available for all major games along with live streaming available for customers to enjoy. The only requirement to view these live streams is to have some funds in your online account balance.
Pre-match betting is also as good as we have seen anywhere and navigating around the huge range of markets is made simple with a great layout. This makes it easier to find the markets you are interested in with, Total Runs, Most Match Sixes or Total Match Wickets all just a click away.
Baseball fans are sure to be impressed by bet365’s coverage of their favourite sport. An impressive pre-match range of markets along with plenty of futures betting gives a huge number of options when choosing to place a baseball bet.
The coverage does not start and end with MLB, however, as bet365 also has a variety of Japanese baseball markets available.
For those out there who like their action on the ice, bet365 is sure to satisfy all of your betting needs with its hugely impressive ice hockey offering.
As with all other sports, cash out is available on all of your ice hockey bets both pre match and in-play. And again, the in-play betting really is a highlight. Live streaming will be available for the majority of ice hockey games offered on bet365 (depending on your location) allowing you to follow the action along with a high quality stream of the event. This is backed up with a huge range of stats which go hand in hand with their impressive range of in-play player and period specific markets.
Year round, it has great coverage of futures markets with all the major tournaments - including Open Championship betting - available to bet on, along with any other upcoming large tournaments. Not just outright betting impresses, though, as the massive range of different betting options on each tournament really stands out.
There is always a huge variety of different matchup bets, along with markets to make/miss the cut along with top 10, top 20 and top 30 markets available for larger tournaments. This range of markets, paired with the impressive in-play suite means all golf betting fans will be impressed with bet365. It also offers in-play shot tracking on all major tournaments, which allows you to follow a player's every shot throughout the tournament.
When using bet365, should the need to ever contact customer support arise, you can rest assured you are in great hands with a variety of options from which you can reach out.
Firstly, it has a comprehensive help section that is centered around the help centre, which houses a variety of support pages allowing you to access information. This could come in the form of deposits or withdrawals, and there is a very helpful FAQ section that answers the most common questions customers have, taking away the need to contact bet365's customer service team directly in most cases.
If you cannot find the answer you are looking for, it offers a 24/7 live chat facility along with the option to email directly from the website with any query if necessary.
Another aspect to the customer service facility that really sets it apart from its competitors is that bet365 offers support in a wide variety of different languages. At the time of writing this is available at an extremely impressive 17 languages, truly reinforcing it as a global powerhouse.
Although sports betting is what the company was built on, bet365 also boasts an online casino in many countries. This can be accessed from a link on the sports betting site at the top of the page or if on mobile, bet365 has its own casino app for your enjoyment. If bet365 Casino is available where you are located, you can expect to find a huge library of games, including an impressive range of slots and progressive jackpots, many of which slot fans will be familiar with already.
Another huge plus is that the casino operates on a shared wallet system with your sports betting account meaning there is no need to make separate deposits as you can transfer funds between your sports and casino accounts with great ease. With a great selection of generous casino promotions and flawless game performance on all devices, we recommend this casino offering.
Supporting its casino, bet365 also has a Live Casino, allowing you to enjoy playing table games in as near to real life a setting as possible. Live Casino in online gambling terms, is a feature that allows you to play the usual casino favourites with the action taking place on a live stream with a real life dealer running the games.
If available in your location, you can expect a 24/7 service with a vast range of tables with plenty to choose from between roulette, blackjack, baccarat and even some more niche games such as Sic Bo, which is refreshing to see as it is not always available at other live casino websites.
The Live Casino is supported by a large team of extremely knowledgeable and friendly live dealers who keep the games running smoothly while still interacting with players. Also impressively, bet365 offers some live tables in Mandarin, due to a separate live-studio it has based in the Philippines. It is another example of the attention to detail bet365 pays in order to cater for all its customers and another reason we recommend giving this option a try should you be interested in live casino. As with the standard casino, it can be accessed on desktop from the top menu or via its own app should you be playing on mobile.
When using bet365, it is clear to see the emphasis it puts on responsible gambling, which is a welcome sight on any online sports betting service. Accessible from the navigation on any page of bet365 you may be on, the company has a bespoke responsible gambling microsite that has a wealth of information and tools to assist you in staying in control of your gambling.
This includes activity trackers to monitor your play, deposit limits to control your spend and also Reality Checks, which allow you to set notifications to manage the time you spend using the service. Also, there are options to take time-out breaks, which will restrict your access to its services for a specific amount of time and also the option to fully exclude from its services should you wish.
Aside from these tools, there is a huge library of information available, which seeks to inform and educate users on the harms of excessive gambling and also how to recognise signs of this behaviour. There is also a helpful links section, which directs users to a range of organisations should they need further help.
All in all, this is a hugely impressive aspect of bet365 as it is clear to see the massive emphasis it puts on responsible gambling with the range of educational materials and tools available to assist its customers in this area.
With the repeal of PASPA allowing legalised sports gambling in the United States, bet365 was quick to seize this opportunity and has been offering online sports betting to Americans since 2020.
Legal, regulated sports betting is getting closer to reality in many states, and North Carolina is one of these. Hopefully it will not be too long before North Carolinians will be able to enjoy bet365’s industry-leading sports betting service.
Compared to other states, Tennessee took a somewhat unique approach to regulated sports betting, becoming the very first state to allow online wagering only. There are a number of options available for sports bettors in the Volunteer State, but bet365 is yet to make its debut. We imagine it will be keen to get involved here with the huge amount of sports fans in the state, so we feel this will be sooner rather than later.
Offering regulated online sports betting since October 2019, Indiana was one of the initial states to begin providing a safe and licensed way for their residents to enjoy sports betting. Although we are yet to see bet365 enter this market, we will be sure to let you know once this changes!
Online regulated sports betting launched in Connecticut in October 2021, but bet365 has yet to launch in the state.
Available since January 2021, online sports betting in Virginia is a fairly new addition for its residents, and although we are yet to see bet365 launch in the state, we are sure it will want a piece of the action in the near future.
Residents of the Centennial state have been enjoying legal, regulated online sports betting for some time now, and bet365 has been delighting customers with its generous welcome bonuses and impressive range of markets.
Not currently available in Iowa, we expect bet365 to join the impressive list of other sports betting operators offering their services to Hawkeyes in the near future.
An early entrant into the world of regulated sports gambling, residents of the Mountain State have been enjoying legalised sports betting since 2018. Unfortunately bet365 is not offering its services in the state yet, but when it does, Bookmakers.com will be the first to let you know.
Currently, bet365 is not available for residents of New Hampshire, with only DraftKings currently offering regulated mobile sports betting in the state. This is sure to expand in time, and bet365 could be be one of the interested parties.
Although not currently legal, online sports betting in Massachusetts could be a reality soon. Bet365 is sure to be interested in a piece of the action with the state's notoriously proud sports fans sure to be keen to enjoy their online offering.
The United Kingdom is where bet365 is headquartered with its massive premises in Stoke-on-Trent. As this was the first country it offered services in, the United Kingdom version of bet365 is usually the first to market with new features and promotions.
Irish customers are well catered for at bet365 with a wide range of Irish racing, rugby union and GAA betting available. They also have access to the full package of bet365’s products meaning sports, casino, live casino, poker and bingo are all available for those on the Emerald Isle.
Canadian customers have long been welcome at bet365, and you will find a wide range of bespoke payment options should you look to join from Canada. It also covers all the main sports and events Canucks are accustomed to with a particularly impressive range of markets available on NHL.
With a wide range of available payment methods, many of which are distinct to Australia such as flexepin, bet365 has long been catering for its Australia sports betting customers. It also provides an unbeatable range of markets on AFL and the NRL along with a comprehensive range of Australian horse racing markets.
Hugely popular in India, bet365 has won customers' hearts with the huge variety of appealing markets. The in-play cricket features are a huge plus. Also, it accepts Indian rupees, which means you do not need to worry about exchange rates depositing from India.
Bet365 Terms and Conditions
These Terms and Conditions are effective from 07/11/2017. All previous terms and conditions are cancelled.
A. INTRODUCTION
1. By using and/or visiting any section (including sub-domains) of the bet365.com website or any other websites or applications that we own (the “Website”) and/or registering on the Website, you agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) our Cookies Policy and (iv) the Rules applicable to our betting or gaming products as further referenced at paragraph 2 below (together the "Terms"), and are deemed to have accepted and understood all the Terms.
Please read the Terms carefully and if you do not accept the Terms, do not use the Website. The Terms shall also apply to all telephone betting and betting or gaming via mobile devices including downloadable applications to a mobile device (as if references to your use of the Website were references to your use of our telephone betting and/or mobile devices betting facilities).
2. Where you play any game, or place a bet or wager, using the Website, you accept and agree to be bound by, the Rules which apply to the applicable products available on the Website from time to time. The Rules can be found under the Help tab of the applicable section of the Website, or more specifically at:
(a) the Rules for Sportsbook products are available on Bet365 Website;
(b) the Rules for Casino products are available on Bet365 Website;
(c) the Rules for Poker products are available on Bet365 Website;
(d) the Rules for Games products are available on Bet365 Website;
(e) the Rules for Vegas products are available on Bet365 Website; and
(f) the Rules for Bingo products are available on Bet365 Website.
3. Where reference is made to “bet365”, “we”, "our" or “us” in relation to:
(a) Sportsbook products - refers to Hillside (UK Sports) LP, a Limited Partnership incorporated in Gibraltar (Registration number 117), and with its principal place of business at Unit 1.1, First Floor, Waterport Place, 2 Europort Avenue, Gibraltar. All bets on Sportsbook products are considered to be placed and received in Gibraltar. Hillside (UK Sports) LP is licensed and regulated by the British Gambling Commission (Licence number 39563); and
(b) Gaming products - refers to Hillside (Gibraltar) Limited, a company incorporated in Gibraltar (company number 97927), and with its registered office at Unit 1.1, First Floor, Waterport Place, 2 Europort Avenue, Gibraltar. All wagers on Gaming products are considered to be placed and received in Gibraltar. Hillside (Gibraltar) Limited is licensed and regulated by the British Gambling Commission (Licence number 39584).
4. We may need to change the Terms from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). Any minor or insubstantial changes may be made at any time and you are advised to review the Terms on a regular basis. The most up to date Terms will be available on the Website. All major changes will be notified to you in advance of such changes taking effect. If any change is unacceptable to you, you should cease using the Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.
5. Reference to "you", "your" or the "customer" is reference to any person using the Website or the services of bet365 and/or any registered customer of bet365.
6. As you are aware, the right to access and/or use the Website (including any or all of the products offered via the Website) may be illegal in certain countries (including, for example, the USA). You are responsible for determining whether your accessing and/or use of the Website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside.
7. bet365 is committed to providing excellent customer service. As part of that commitment, bet365 is committed to supporting responsible gambling. For further details, please visit Bet365 website. Although bet365 will use its reasonable endeavours to enforce its responsible gambling policies, bet365 does not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Website with the intention of deliberately avoiding the relevant measures in place and/or bet365 is unable to enforce its measures/policies for reasons outside of bet365’s reasonable control.
B. YOUR BET365 ACCOUNT1. Application
1.1 All applicants must be over 18 years of age and of legal capacity to place a bet/wager or register with bet365. bet365 reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. bet365 takes its responsibilities in respect of under age and responsible gambling very seriously (for further details, please visit Bet365 website).
1.2 All information supplied when registering with the site MUST be accurate and complete in all respects. Where this is not the case, we reserve the right to suspend the account and treat any deposits into the gambling account as being invalid (and any winnings arising from such deposit as void). Where an account is suspended, the relevant customer should Contact Bet365.
1.3 bet365 may confirm a customer’s address by posting an address verification letter to the customer. Enclosures may include a rule book, leaflet and telebet card. All correspondence will be discreet and the envelope will not display any reference to bet365. When such correspondence is initiated, all offers and withdrawal requests may remain pending until the address has been confirmed as correct.
1.4 By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.
1.5 As part of the registration process, we may supply your information details to authorised credit reference agencies to confirm your identity and payment card details. You agree that we may process such information in connection with your registration.
1.6 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to treat any such accounts as one joint account.
1.7 Customers must keep their registration and account details up to date. This, and your account information, may be amended in the Personal section of the Website. If you require any assistance, please contact Bet365.
2. Account Details
2.1 bet365 allows all its customers to choose their own Username/Password combination for their account and also a 4 digit Passcode for accessing bet365 apps on their mobile devices. Customers must keep this information secret and confidential as you are responsible for all bets/wagers placed on your account and any other activities taking place on your account.
2.2 Bets will stand if your Username and Password have been entered correctly or if your account has been accessed via Touch ID, Face ID, Passcode or the ‘Keep me logged in’ facility (whether or not authorised by you), subject to there being sufficient funds in the account.
2.3 If, at any time, you feel a third party is aware of your Username, Password and/or Passcode you should change it immediately via the Website. Should you forget part or all of your combination, please contact Bet365.
2.4 If you activate Touch ID, Face ID, Passcode and/or the ‘Keep me logged in’ facility and feel that a third party could be accessing your account via any of these methods then you should immediately disable Touch ID, Face ID, Passcode and/or the ‘Keep me logged in’ facility from all of your devices and contact Bet365. You are responsible for the security of your device(s) and for all bets/wagers placed on your account and any other activities taking place on your account.
2.5 For bets placed by telephone, you are responsible for all transactions where your name and account number or name and username are correctly quoted (whether or not authorised by you). If you nominate another person as an authorised user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please contact Bet365.
2.6 Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email.
2.7 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
3. Personal Details
3.1 We will comply with applicable data protection laws (including, in the UK, the Data Protection Act 1998 and, in Gibraltar, the Data Protection Act 2004) in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available under Bet365 website.
4. Suspension and Closure
4.1 If you want to close your account, please contact Bet365. Any negative balance on your account will fall immediately due and payable to bet365, and your account will not be closed until the relevant amount owed to bet365 is paid in full.
4.2 bet365 reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, bet365 shall be entitled to close or suspend your account if:
(a) you become bankrupt;
(b) bet365 considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
(c) bet365 considers that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of bet365 or any of its customers or if your account is being used for the benefit of a third party;
(d) bet365 is requested to do so by the police, any regulatory authority or court;
(e) bet365 considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur; or
(f) your account is deemed to be dormant and its balance is, or reaches zero in accordance with paragraph B.5.1 below.
4.3 If bet365 closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by bet365 (together “Claims”) arising therefrom and shall indemnify and hold bet365 harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, bet365 shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings, Bet Credits or bonus payments).
5. Dormant Accounts
5.1 bet365 will apply an Administration Fee to all accounts that have been ‘inactive’ for a consecutive period of at least 365 days in accordance with the following procedure. An account is deemed to be ‘inactive’ during any period in which none of the following actions take place in relation to it: (i) a successful deposit; (ii) a sports bet is placed; or (iii) participation in any casino, poker, games, vegas or bingo product.
(a) If your account remains ‘inactive’ for a continuous period of 365 days then your account shall be deemed to be ‘dormant’ and, if the balance on your account is zero, your account will be closed and no fee shall apply.
(b) If, on being deemed to be dormant, your account has a positive balance, bet365 shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you).
(c) If your account remains dormant, after a minimum period of 28 days following bet365’s first attempt to notify you that your account has become dormant, bet365 shall deduct a monthly Administration Fee from your account balance of £2 (or currency equivalent), or 5% of your account balance at the time that it is deemed to be dormant (whichever is greater).
(d) The Administration Fee calculated in accordance with (c) above shall be deducted from your account balance on the expiry of the 28 day notification period mentioned above and every 28 days thereafter at the same rate until the earlier of: (i) your account balance reaching zero when no further Administration Fee shall be deducted and your account will be closed; or (ii) you ‘reactivating’ your account when no further Administration Fee shall be deducted.
5.2 You can ‘reactivate’ your account by: (i) making a successful deposit; (ii) placing a Sports bet; or (iii) playing/taking part in any Casino, Poker, Games, Vegas or Bingo product.
5.3 You can request a refund of any Administration Fees by contacting our Customer Service department.
C. YOUR FINANCES1. Deposits and Wagers
1.1 You may only bet/wager with the amount of cleared funds held in your account. Accordingly, if you want to place bets or participate in gaming, you must deposit monies into your account. Further details of how to deposit, withdraw and transfer funds can be found at Bet365 website.
1.2 By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and specific purpose of using them (i) to place your sporting and gaming stakes; and (ii) settling any fees or charges that you might incur in connection with the use of our services (Purpose). We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting and/or gaming stakes. In such circumstances we may also report this to relevant authorities.
1.3 For payment methods that require a specific account holder, you should only deposit funds into your gambling account from a source where you are the named account holder. In such cases where bet365 identify that the named account holder differs from that which bet365 hold, we reserve the right to treat any deposits into the gambling account as being invalid (and any winnings arising from such deposit as void).
1.4 All funds that we hold for you are held in separate designated customer bank accounts to be used solely for the Purpose and the bank has acknowledged this. We must return the funds to you if they are not used for the Purpose.
The bank has acknowledged that your funds are held in those accounts solely for the Purpose. The bank has confirmed that it will not mix customers’ funds in those accounts with any other, including our own, and that it has no claim on the funds itself.
In view of the above, in the event of our insolvency, your funds are protected. The funds would still belong to you and would not fall into the hands of the liquidator. This level of protection meets the British Gambling Commission’s medium protection criteria set out in its customer funds rating system.
1.5 You agree that we shall be entitled to retain any interest which might accrue on monies held in your bet365 account.
1.6 No credit will be offered by any employee of bet365, and all bets must be supported by sufficient funds in the customer account. bet365 reserves the right to void any bet/wager which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet/wager. Should funds be credited to a customer's account in error it is the customer's responsibility to inform bet365 without delay. bet365 will recover such funds by account adjustment.
1.7 Unless otherwise stated, all examples given on the Website are given in Pounds Sterling. For any transaction which requires a currency exchange, the applicable exchange rate will be the mid-rate as quoted by the Financial Times. The currency options available are listed in Appendix One to these Terms and Conditions and on the Website.
1.8 Once a currency is selected, funds are deposited, wagered and winnings paid in that currency. If you wish to change the currency used, please contact Bet365.
1.9 You are only entitled to use our currency exchange service for the purpose of placing bets or wagers via the Website (the “authorised purpose”). You are not entitled to use this service for any purpose other than the authorised purpose (including currency hedging, speculative trading or any other currency trading). If bet365 considers that you are using the Website for any reason other than the authorised purpose, bet365 shall be entitled to close or suspend your account and you shall:
(a) be liable for any and all claims incurred arising therefrom; and
(b) indemnify bet365 on demand for such claims.
1.10 In addition, bet365 shall be entitled to withhold and/or retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of the Website including activities which are not for an authorised purpose.
1.11 bet365 does not charge for deposits made by Debit/Credit Card, however please be aware that some card issuers consider betting transactions as ‘cash’ payments and therefore may charge you a cash advance fee. Please check with your card issuer for further details.
2. Withdrawals
2.1 Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.
2.2 For most payment types, withdrawals can be processed by clicking 'Withdraw' on the Website, subject to there being sufficient funds in your betting account. There is no set maximum withdrawal amount per day but withdrawal requests for amounts greater than £20,000 or currency equivalent may require additional arrangements. For full details on each specific payment type, please refer to Bet365 website.
2.3 We have a separate bank account for the sole and specific purpose of protecting money that you have asked to withdraw whilst it is on its way to you. We agree with you to maintain a balance of our money in that account for that sole and specific purpose. Therefore, in the event of our insolvency before the withdrawn amount reaches you, an equivalent amount in that account would belong to you and would not fall into the hands of the liquidator. The bank has acknowledged that the balance in that account is held solely for the specific purpose mentioned. The bank has confirmed that it will not mix the balance with any other, including our other balances, and that it has no claim on the funds itself. This level of protection meets the British Gambling Commission’s medium protection criteria set out in its customer funds rating system.
2.4 If the value of a deposit is not played through in full before a withdrawal is requested, bet365 reserves the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.
2.5 If the deposit method of the account is paysafecard and the value of a deposit is not played through in full before a withdrawal is requested, or there is any evidence of a series of bets/wagers placed which results in guaranteed customer profits irrespective of the outcome, or where all the betting/wagering is determined to be low risk, bet365 reserves the right to request a receipt showing proof of purchase of the voucher before any withdrawals are processed.
3. Other
3.1 If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.
3.2 We may, at any time, set off any positive balance on your account against any amounts owed by you to bet365 or any company within the bet365 group.
3.3 You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.
3.4 Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorised to use your payment card to complete the transaction. However, any bets/wagers accepted from such jurisdictions will stand - win or lose.
D. BETTING PROCEDURES1. Placing Bets/Wagers
1.1 bet365 reserves the right to decline all, or part, of any bet/wager requested at its sole and absolute discretion. All bets/wagers are placed at your own risk and discretion.
1.2 We only accept bets/wagers made online (including via mobile device or downloadable applications on a mobile device) or by telephone. Bets/wagers are not accepted in any other form (post, email, fax, etc.) and where received will be invalid and void - win or lose.
1.3 It is the responsibility of the customer to ensure details of their bets/wagers are correct. Once bets/wagers have been placed they may not be cancelled by the customer. Bets can only be changed by the customer using our Edit Bet feature, where this is available. bet365 reserves the right to cancel any bet/wager at any time.
1.4 Your funds will be allocated to bets/wagers in the order they are placed and will not be available for any other use. bet365 reserves the right to void and/or reverse any transactions made after a bet/wager has been placed involving allocated funds, either at the time or retrospectively.
2. Bet/Wager Confirmation
2.1 Bets/wagers will not be valid if there are insufficient funds in your account.
2.2 For telephone bets/wagers 'acceptance confirmed' will be deemed only after an operator has completed a full read back of the bet/wager details and confirmed to the customer that the bet/wager has been successfully processed and accepted.
2.3 A bet/wager that you request will only be valid once accepted by bet365’s servers. Each valid bet/wager will receive a unique transaction code. We shall not be liable for the settlement of any bets/wagers which are not issued with a unique transaction code. If you are unsure about the validity of a bet/wager, please check your account history, or contact Bet365.
2.4 Notwithstanding the above, if bets/wagers are placed via a credit or debit card they are not valid until we have received payment in full. The bet/wager will be automatically void if we have not received the payment prior to the relevant event commencing.
2.5 Should a dispute arise, you and bet365 agree that the bet365 transaction log database will be the ultimate authority in such matters.
3. Offers
3.1 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card), linked NETeller or Skrill accounts, mobile device (e.g. mobile or tablet), application download or shared computer (e.g. public library or workplace).
3.2 Where any term of the offer or promotion is breached or there is any evidence of a series of bets/wagers placed by a customer or group of customers (e.g. where common betting patterns across the same fixture/markets have been identified across accounts), which due to a deposit bonus, enhanced payments, free and risk free bets/wagers, Bet Credits or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 reserves the right to reclaim the bonus or Bet Credit element of such offers and in bet365’s absolute discretion settle bets/wagers at the correct odds, void the Bet Credits, free and risk free bets/wagers or void any bet/wager funded by the deposit bonus or Bet Credits. In addition, bet365 reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, Bet Credits, free and risk free bet/wager or additional payment to cover administrative costs. bet365 further reserves the right to ask any customer to provide sufficient documentation for bet365 to be satisfied in its absolute discretion as to the customer’s identity prior to bet365 crediting any bonus, Bet Credits, free and risk free bet/wager or offer to the customer’s account.
3.3 bet365 reserves the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at bet365’s sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit with bet365.
3.4 bet365 reserves the right to amend the terms of or cancel any customer offer or promotion at any time.
4. Settlement and Payouts
4.1 All bets and wagers are subject to the Betting Coverage provisions (including maximum winnings) set out in Appendix Two to these Terms and Conditions.
4.2 bet365 reserves the right to suspend a market and/or cancel any bet/wager at anytime. When a market is suspended any bets entered will be rejected. bet365 also reserves the right to cease betting on any markets at any time without notice.
4.3 The 'To Return' calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the 'To Return' figure is reduced accordingly.
4.4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
4.5 Winnings from settled bets/wagers are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and bet365 reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
4.6 bet365 reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with bet365 across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to bet365 for any reason, we have the right to take that into account before making any payments to that customer.
4.7 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, bet365 reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
4.8 For events where there is no official 'off' declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc) at the time the bet was placed. If the outcome of an event/market is known bet365 reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by bet365 staff relate to UK Time unless stated otherwise.
4.9 In-Play betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc) we reserve the right to void the bet, win or lose.
4.10 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
4.11 Where a customer gives ambiguous instructions, bet365 reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of bet365 is final.
4.12 Bets and wagers are settled to fractional prices, irrespective of the odds format used for bet placement.
E. USE OF THE WEBSITE1. Information and Content
1.1 Information accessed by you on the Website (including results, statistics, sporting data and fixture lists, odds and betting figures) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. The information is not intended to amount to advice or recommendations and is provided for information purposes only. It should not be relied upon when placing bets/wagers, which are made at your own risk and discretion.
2. Your Equipment
2.1 Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. bet365 does not guarantee that the Website will operate without faults or errors or that the bet365 services will be provided without interruption. bet365 does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bets or wagers or to view or receive certain information in relation to particular events).
2.2 For customers using bet365 On The Move (including downloadable applications) for the placing of bets/wagers, please note that bet365 will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on (unless such damage or loss is solely and directly attributable to the downloaded software) and will also not be responsible for any call, data or other charges incurred whilst using the software.
2.3 Visit Bet365 website for further information relating to Website accessibility requirements and technical issues relevant to use of the Website.
3. Fair Use
3.1 The Website and bet365 products may only be used for the purposes of placing bets and wagers on events and/or gaming products.
3.2 You must not use the Website for the benefit of a third party or for any purpose which (in bet365’s opinion) is illegal, defamatory, abusive or obscene, or which bet365 considers discriminatory, fraudulent, dishonest or inappropriate.
3.3 bet365 will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest or criminal acts via or in connection with the Website or bet365's products. bet365 will withhold payment to any customer where any of these are suspected or where the payment is suspected to be for the benefit of a third party. The customer shall indemnify and shall be liable to pay to bet365, on demand, all Claims (as defined in paragraph B.4.3 above) arising directly or indirectly from the customer’s fraudulent, dishonest or criminal act.
4. Software and Technology Issues
4.1 In order for you to use certain products offered on the Website you may need to download some software (for example, casino games that are made available via a flash player). Also, certain third party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third party terms and conditions, do not use the relevant third party software. bet365 does not accept any liability in respect of any third party software.
4.2 You are only permitted to use any and all software made available to you via the Website for the purpose of using products on the Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.
4.3 We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using/playing products on the Website (including the online casino), in accordance with the following provisions.
(a) You are not permitted to: (i) install or load the software onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person; (ii) sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your licence to use the software or make or distribute copies of the software; (iii) enter, access or attempt to enter or access or otherwise bypass bet365’s security system or interfere in any way (including but not limited to, robots and similar devices) with the relevant products or the Website or attempt to make any changes to the software and/or any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format. In addition, and except to the minimum extent permitted by applicable law in relation to computer programs (including, the purposes expressly permitted by Section 296A(1) or Section 50(B)2 of the Copyright Designs and Patents Act 1988), you are not permitted to: (a) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the software; or (b) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software or to create derivative works based on the whole or on any part of the software.
(b) You do not own the software. The software is owned and is the exclusive property of bet365 or a third party software provider company (the "Software Provider"). Any software and accompanying documentation which have been licensed to bet365 are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.
(c) The software is provided "as is" without any warranties, conditions, undertakings or representations. bet365 does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party’s intellectual property rights; (iii) the operation of the software will be error free or uninterrupted; (iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.
(d) In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither bet365 nor the Software Provider will have any liability to you or to any third party in respect of such errors. bet365 reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.
(e) You hereby acknowledge that how you use the software is outside of bet365’s control and at your own risk.
(f) The software may include confidential information which is secret and valuable to the Software Provider and/or bet365. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.
4.4 While bet365 endeavours to ensure that the Website is available 24 hours a day, bet365 shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including your access to it.
4.5 You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with the provision of the Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. Save where we have not taken reasonable steps, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, software or to your downloading of any material posted on it, or on any website linked to it.
5. Third Party Content
5.1 bet365 receives feeds, commentaries and content from a number of suppliers. Certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, do not use the relevant feeds, commentaries or content.
5.2 bet365 does not accept any liability in respect of any third party feeds, commentaries and content.
5.3 The end user terms and conditions relating to your use of the Racing UK feeds, commentaries and content are set out in Appendix Three to these Terms and Conditions.
5.4 bet365 does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in bet365’s absolute discretion) to bet/wager on any market or event where the third party service provider is providing a service to bet365. bet365 will void any bet/wager where it determines in its absolute discretion that such betting/wagering has taken place.
5.5 Where the Website contains links to third party websites and resources, these links are provided for your information only. bet365 has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services (if applicable).
6. Errors
6.1 bet365 will not be liable for any errors in respect of bets or wagers including where: (i) there is an Obvious Error in the relevant odds/spreads/handicap/totals/Cash Out/Edit Bet amount displayed by bet365; (ii) bet365 continues to accept bets or wagers on closed or suspended markets; (iii) bet365 incorrectly calculates or pays a settlement amount, including where a bet is Cashed Out for the full settlement amount; or (iv) any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.
6.2 Incorrect Price - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the bet365 revised price. Where a revised price is deemed less than 1/1000 then bets will be void.
Where there is sufficient time before the start of an event, bet365 will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.
6.3 Incorrect Count/Line/Spread/Handicap/Total - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the count, line, spread, handicap or total taken at the bet365 revised price except for the following situations:
i) Where a revised price is deemed less than 1/1000 then bets will be void.
ii) Any bet placed on a count, line, spread, handicap or total where the outcome is already known when the bet was placed will be void.
6.4 Incorrect Cash Out or Edit Bet Amount - Prior to the start of an event, In-Play or after the event, any bets that have been Cashed Out by the customer or edited by the customer using our Edit Bet feature, where the Cash Out or Edit Bet amount is incorrect (due to an error in the underlying price), will stand and be resettled at the correct amount.
Where a selection is Cashed Out following an incorrect result the selection will be resettled on the correct result.
6.5 Where there is sufficient time before the start of an event, bet365 will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.
6.6 Incorrect Fixture - Where an incorrect player or team is quoted within a fixture all bets will be void. Such determination to be in bet365’s absolute discretion.
6.7 Incorrect Market - If an incorrect market is quoted for any match or event, bets placed on that market will be void; other markets may also be void. Such determination to be in bet365’s absolute discretion.
6.8 Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows:
i) If the event and market is covered In-Play then bets will stand at the revised price at the time the bet was placed (where a revised price is deemed less than 1/1000 then bets will be void), unless the outcome is already known in which case such bets will be void.
ii) If the event or market is not covered In-Play then the bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending off for the other team etc). Where a material advantage has been gained bet365 reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, including In-Play, will be made void.
6.9 Obvious Error - Maximum Winnings - The maximum amount which can be won for a bet placed where there is an Obvious Error and a revised price is £10,000, unless the expected winning amount of the original bet was greater than £10,000. In such circumstances, the winning amount of the bet placed at the revised price will equal that of the original bet with any excess stake becoming void.
7. Other
7.1 bet365 actively monitors traffic to and from the Website. bet365 reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.
7.2 bet365 reserves the right to restrict access to all or certain parts of the Website in respect of certain jurisdictions.
7.3 bet365 may alter or amend the products offered via the Website at any time and for any reason.
7.4 From time to time, all or part of the Website may be unavailable for use by you because of our maintenance of the Website and/or alteration or amendment of any of the Website products.
F. OUR LIABILITY
1. bet365 does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).
2. While bet365 endeavours to ensure that the information on the Website is correct, bet365 does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. bet365 is under no obligation to update such material. The information and material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, bet365 provides you with the Website on the basis that bet365 excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have effect in relation to the Website.
3. bet365’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:
(a) the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability; and
(b) the amount of applicable monies, where such monies have been misplaced by us.
(c) £10,000 in respect of any other liability.
4. Except as otherwise set out in these terms, bet365 shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):
(a) loss of profits;
(b) loss of business;
(c) loss of revenue;
(d) loss of opportunity;
(e) loss of data;
(f) loss of goodwill or reputation; or
(g) any special, indirect or consequential losses,
whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.
5. Nothing in this Section F shall limit bet365's liability to pay the customer winnings or other sums properly owing to it, subject always to terms and conditions set out herein and the maximum winnings on products in Appendix Two to these Terms and Conditions.
6. Nothing in these Terms and Conditions shall exclude or limit bet365’s liability for:
(i) death or personal injury caused by bet365’s negligence;
(ii) fraud or fraudulent misrepresentation; or
(iii) any liability which cannot be excluded or limited under applicable law.
G. OUR INTELLECTUAL PROPERTY RIGHTS
1. The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is bet365, its affiliates or other third party licensors.
2. All product and company names and logos mentioned on the Website are the trade marks, service marks or trading names of their respective owners, including bet365.
3. Except to the extent required to use a product for the purpose of placing bets or wagers, no part of the Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and/or software without our express prior written consent.
4. If you make use of a feature that allows you to upload material, information, comments, postings or other content to the Website ("User Content"), then the User Content will be considered to be non-confidential and non-proprietary and bet365 has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. bet365 also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. bet365 has the right to remove, amend or edit any User Content you make on the Website.
5. Any commercial use or exploitation of the Website or its content is strictly prohibited.
H. OTHER PROVISIONS
1. These Terms and Conditions, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to their subject matter. You acknowledge and agree that in entering into and agreeing to these Terms and Conditions, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out therein. Nothing in this clause shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.
2. In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.
3. The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.
4. If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.
5. You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that bet365 may from time to time reasonably require in order to vest in and secure to bet365 the full benefit of rights and benefits to be transferred or granted to bet365 under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full effect to the terms of these Terms and Conditions.
6. Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.
7. bet365 shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.
8. bet365 may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any party including any company within the bet365 group.
9. Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, first class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of bet365, the address of the relevant bet365 company as set out at the beginning of these Terms and Conditions or as displayed on the Website; and (b) in respect of notices given by bet365 to you, pursuant to the customer registration procedure (including any amendment to those details you have notified to bet365). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by first class post, recorded delivery or registered post, at 09.30 (GMT) on the second clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (GMT) on the fifth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.
10. The Appendices, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website form an integral part of these Terms and Conditions and shall have effect as if set out in full in the body of these Terms and Conditions. In the event of any inconsistency between the main body of these Terms and Conditions and the Appendices, the Privacy Policy, the Cookies Policy, the Rules and/or any document expressly referred to in them and any guidelines or rules posted on the Website, unless stated otherwise, the main body shall prevail.
I. COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION
1. Should there be any claim or dispute arising from a past or current transaction, please contact Bet365. If bet365 is unable to settle the dispute, either party is entitled to refer the dispute to an arbiter, such as the Independent Betting Adjudication Service (IBAS) or via the Online Dispute Resolution (ODR) platform, whose decision will be final (save in respect of any manifest error) subject to full representation given to all parties involved. No dispute regarding any bet/wager will result in litigation, court action or objection to a bookmaker’s licence or permit (including any remote operator’s licence or personal licence) unless bet365 fails to implement the decision given by arbitration.
2. For further information on IBAS and ODR, visit Bet365click here.
3. Settlement of bets/wagers on American sports: In all cases bets/wagers on American sports will be settled using statistics and results as provided by each sport's governing body (obvious errors excepted). The relevant governing bodies are as follows, NFL, NCAAF, CFL, NBA, NCAAB, NHL, MLB, NASCAR, MLS and the PGA tour.
4. Subject to paragraph B.3.1 above, these Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of England and Wales.
5. By accepting these Terms and Conditions and/or placing bets or wagers and/or making use (whether authorised or not) of the facilities offered by bet365 (whether through the Website or otherwise), you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions. Notwithstanding the foregoing, bet365 shall be entitled to bring a claim against a customer in the court of the customer's country of domicile.
Appendix OneCURRENCY OPTIONS AVAILABLE AT BET365
Restrictions may apply depending upon your country of residence and/or chosen payment method.
Argentinian Pesos (ARS)
Bulgarian Leva (BGN)
Brazilian Reais (BRL)
Czech Koruna (CZK)
Danish Kroner (DKK)
Euros (EUR)
Hungarian Forint (HUF)
Icelandic Krona (ISK)
Indian Rupees (INR)
Japanese Yen (JPY)
Mexican Pesos (MXN)
New Zealand Dollars (NZD)
Norwegian Kroner (NOK)
Polish Zloty (PLN)
Romanian New Lei (RON)
Swedish Kronor (SEK)
Swiss Francs (CHF)
UK Pounds (GBP)
United States Dollars (USD)
Appendix TwoBETTING COVERAGE
THE SUBSEQUENT PROVISIONS OF THIS APPENDIX TWO ARE SUBJECT TO THE RULES IN RESPECT OF THE RELEVANT SPORT, EVENT OR PRODUCT THAT YOUR BET/WAGER RELATES TO.
American Sports
We accept wagers on all North American sports such as Football, Baseball, Basketball, Hockey, Golf, Nascar and CFL etc.
Horseracing
We accept wagers for all meetings held under the rules of the UK Jockey Club, Irish Turf Club and the equivalent international bodies only, as well as all meetings in Australia and New Zealand covered by an Australasian TAB.
Greyhound Racing
Greyhound bets are accepted for all BAGS (Bookmakers’ Afternoon Greyhound Service) meetings and other meetings whose card is published on the Website. We also accept bets for all meetings in Australia and New Zealand covered by an Australasian TAB.
Harness Racing
We accept bets for all meetings in Australia and New Zealand covered by an Australasian TAB.
Sports and Special Event Betting
We accept bets/wagers for sporting and other special events that are advertised on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Soccer, Tennis, Boxing, etc. In a match between two teams where the participants are named, if any player is replaced prior to the match starting, all match bets placed prior to the change will be void, win or lose. Our general betting rules will apply to any situations not covered by the special rules.
Where the official result of a market is a tie and no price was quoted for that eventuality, all bets on participants involved in the tie will be void and stakes will be returned.
The result of a match or event will be determined on the day of its conclusion for betting purposes, subject to confirmation by the relevant sport's governing body. Any subsequent enquiry that may result in an overturned decision will not be recognised by bet365, and original settlement of bets will stand.
If the venue for a sporting event is changed, all bets placed based on the original venue will be made void and stakes refunded, unless otherwise stated.
Odds on coupon - For specified sports we have a coupon, listing odds on betting opportunities within specified time frames of the next 3/6/12/24/48/72 hours. Bets stand irrespective of fixture time changes.
MAXIMUM WINNINGS
The maximum winnings in any 24 hour period for each sport are detailed below and are exclusive of stake. The maximum winnings are quoted in Pounds Sterling as a base currency in order to ensure consistency across the world but currency equivalents apply for actual payouts.
Where a multiple bet has been placed which involves events with different maximum winnings limits then the lowest limit will apply. All maximum winnings limits apply to any one customer, or group of customers acting together, who have placed bets containing the same selections, including where placed in a series of bets, at a range of prices, over a number of days using different betting accounts and/or across different betting channels. Should we have reason to believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum winnings payout.
Soccer
- £2,000,000 for all Men’s full International matches and the following competitions - English Premier League, Championship, League 1, League 2, FA Cup, Spanish La Liga, Italian Serie A, German Bundesliga I, French Ligue 1, UEFA Champions League and UEFA Europa League.
- £500,000 for the following competitions - Australian A-League, Scottish Premiership, English National League, Norwegian Tippeligaen, Portuguese Primeira Liga, Swedish Allsvenskan and English League Cup.
- £250,000 for the following competitions - Spanish Segunda, Italian Serie B, German Bundesliga II, French Ligue 2, Danish Superliga, Dutch Eredivisie, Finnish Veikkausliiga, Japanese J-League, Norwegian First Division, Swedish Superettan and USA MLS.
- £100,000 for the following competitions - Austrian Bundesliga, Belgian First Division A, Danish Division 1, Scottish Championship, Scottish League One, Scottish League Two, Swiss Super League, Greek Super League and Turkish Super League.
- £50,000 for all other soccer competitions and for qualifying rounds for all competitions including UEFA Champions League qualifying rounds, Europa League qualifying rounds and FA Cup qualifying rounds (does not apply to Men’s full Internationals qualifying rounds).
Futsal, Beach Soccer and Indoor Soccer are excluded from these limits.
Horse Racing - UK and ROW
- £1,000,000 where all the selections are for Horse Racing in the UK and Ireland when an Industry SP is declared.
- £250,000 where all the selections are for overseas racing, when an Industry SP is declared.
- £100,000 for all other UK and Ireland horse racing, where any of the selections do not have an industry SP declared.
- £100,000 for all other overseas horse racing.
- £100,000 for all other horse racing meetings displayed on our site with no Industry SP declared.
- £100,000 for the following markets; Cover Bet(s), To Be Placed, Not to Be Placed, Betting Without Favourite(s), Not To Win, Jollies And Rags, Match Bets.
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Horse Racing - Australia
The following applies to all racing covered by a TAB.
Metropolitan Racing
- £1,000,000 for all Win and Place
- £250,000 for all Exotic bets
Non-Metropolitan
- £350,000 for all Win and Place
- £100,000 for all Exotics bets
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Horse Racing - New Zealand
The following applies to all racing covered by a TAB.
- £100,000 for all Win and Place
- £20,000 for all Exotics bets
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Harness Racing - Australia, New Zealand and Asia
The following applies to all racing covered by a TAB.
- £100,000 for all Win and Place
- £20,000 for all Exotics bets
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Greyhounds - UK and ROW
- £1,000,000 for Race Winner Singles, Forecast Singles, Tricast Singles, and Ante-Post Race Winner Singles; at all BAGS and BEGS meetings and those covered Live on Sky Sports.
- £100,000 for all Multiple bets that include any Race Winner (including Ante-Post), Forecast or Tricast selections; at all BAGS and BEGS meetings and those covered Live on Sky Sports.
- £25,000 for all markets on non BAGS and BEGS meetings at Belle Vue, Coventry, Crayford, Hove, Monmore, Newcastle, Nottingham, Oxford, Perry Barr, Peterborough, Romford, Sheffield, Sunderland, Swindon and Wimbledon.
- £25,000 for all other meetings that are published on the bet365 website (except exceptions stated below).
- £10,000 for all markets on non BAGS and BEGS meetings at Kinsley and Central Park.
- £10,000 for all other Greyhound Racing markets not specified above.
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Greyhounds - Australia, New Zealand and Asia
The following applies to all racing covered by a TAB.
- £100,000 for all Win and Place
- £20,000 for all Exotics bets
Notwithstanding any of the above, bet365 reserves the right to void any or all wagers where bet365 reasonably suspects that they have been made by any individual or group of individuals acting together in an attempt to manipulate tote-based dividends or official starting prices.
Boxing/UFC
- £250,000 for all Boxing markets.
- £25,000 for all UFC markets.
Cricket
- £250,000 for all markets.
Golf
- £500,000 for all markets.
Rugby Union
- £500,000 Internationals, World Cup, Six Nations, Four Nations, Aviva Premiership, Heineken Cup and Super Rugby match winners, handicaps and totals.
- £100,000 for all other Rugby Union markets/Competitions not listed.
Rugby League
- £500,000 Super League, NRL, International and World Cup match winners, handicaps and totals.
- £100,000 for all other Rugby League markets/Competitions not listed.
Australian Rules
- £250,000 for AFL match winners, handicaps and totals.
- £25,000 for all other Australian Rules markets/Competitions not listed above.
Motor Sports
- £250,000 for Formula 1 Driver, Constructor Championship winners, and individual Grand Prix race winners.
- £100,000 for all other Motor Sports and markets not listed.
American FootballNFL
- £500,000 for all NFL money line, spreads, totals and Superbowl outright.
- £50,000 for all other NFL markets not listed.
NCAAF
- £100,000 for all NCAAF money line, spreads and totals.
- £25,000 for all other NCAAF markets not listed.
CFL
- £100,000 for all CFL money line, spreads and totals.
- £25,000 for all other CFL markets not listed.
Other Leagues
- £50,000 for all other league money line, spreads and totals on matches not listed above.
- £25,000 for all other American Football markets not listed above.
Tennis
- £500,000 for Outright Tournament Winner, and All Singles Main Draw Match Winner markets from the following events: Men’s Grand Slam Tournaments, ATP World Tour and Davis Cup World Group (inc. World Group Playoff).
- £250,000 for Outright Tournament Winner, and All Singles Main Draw Match Winner markets from the following events: Women’s Grand Slam Tournaments, WTA Tour and Fed Cup World Group 1 (inc. World Group 1 Playoff).
- £25,000 for all other Tennis markets/Tournaments not listed above (this includes all ITF, ATP Challenger, WTA 125k, all ATP/WTA/Grand Slam/Davis Cup/Fed Cup Doubles and all Qualifying events).
BaseballMLB
- £500,000 for all MLB money line, run line, totals and World Series outright.
- £50,000 for all other MLB markets not listed.
Other Leagues
- £50,000 for all other Baseball competition money line, run line and totals.
- £10,000 for all other Baseball competition markets.
Ice HockeyNHL
- £500,000 for all NHL money line, puck line, totals and outright Stanley Cup.
- £50,000 for all other NHL markets not listed.
- £100,000 for Finland SM Liga, KHL, Swedish Hockey League moneyline, puck line, handicap line game totals and outright markets.
Other
- £25,000 for all other Ice Hockey markets/Leagues/Tournaments not listed above.
BasketballNBA
- £500,000 for all NBA money line, spreads, totals and NBA Championship outrights.
- £50,000 for all other NBA markets not listed.
NCAAB
- £100,000 for all NCAAB money line, spreads, totals and NCAAB Championship outrights.
- £25,000 for all other NCAAB markets not listed.
Euroleague/Spain ACB
- £100,000 for all Euroleague/Spain ACB money line, spreads and totals.
Other
- £25,000 for all other Basketball markets/competitions not listed above.
Darts
- £250,000 for all BDO, PDC and Premier League Match winner and outright tournament markets.
- £25,000 for all other Darts markets/Tournaments not listed above.
Snooker
- £250,000 Match Winner/Outright markets for all Premier League and World Ranking Tournament Matches.
- £25,000 for all other Snooker markets/Tournaments not listed.
Bowls
- £100,000 for all Match Winner and Tournament Outright Bowls markets.
- £25,000 for all other Bowls markets not listed.
Handball
- £100,000 for all money line, handicap, totals and outright competition winner.
- £25,000 for all other Handball markets not listed.
Cycling
- £100,000 for all markets.
Trotting
- £100,000 for all markets.
Volleyball
- £100,000 for all Volleyball game winner and outright competition winner.
- £25,000 for all other Volleyball markets not listed.
Virtual Sports
- £1,000,000 for all markets.
Lotto
- £1,000,000 for all markets.
E-Sports
- £25,000 for all markets.
Non-Sport, Specials and Novelty Bets
- £25,000 for all non-sports bets and speciality bets (e.g. next manager of a soccer team, Big Brother winner etc).
All Other Sports Max payout £25,000 (includes Beach Soccer/Indoor Soccer/Futsal and Beach Volleyball).
Related contingency betting
Multiple bets which combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.
For example, in a soccer match involving Arsenal and Everton:
If Arsenal are 'evens' to win at home to Everton and the correct score odds for Arsenal to win 1-0 is 8/1, by having the double Arsenal to win and the correct score to be 1-0, a customer would be getting 17/1 about an 8/1 chance, for if Arsenal win 1-0 they would automatically have won the match.
If such a bet is taken in error it will be settled as two single bets with the stake equally divided.
An exception to this rule is where special odds are offered for the combined eventuality, e.g. First Player to Score/Correct Score Double, known as a Scorecast.
When the related parts of a bet are resolved at different times but still within the same tournament, the bet will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage.
For example, a double selects:
Federer to win the semi final of Wimbledon; and
Federer to win the Wimbledon tournament outright.
As the odds of the second selection depends on the outcome of the first, the odds of Roger Federer winning the tournament at the time the bet was struck cannot be used to calculate the double, and the correct odds after the initial selection is completed will be attributed instead.
Multiple bets which combine different selections within different events are also not accepted where the outcome of one affects or is affected by the other.
For example, a double selecting:
King's Best to win the 2000 Guineas; and
King's Best to win the Derby.
As the odds for King's Best to win the Derby depend on whether he wins the 2000 Guineas, the odds for him to win the Derby at the time the bet was struck cannot be used to calculate the double. A special price to win both races will be quoted instead.
In the case of all multiples including selections with related outcomes, if a bet is taken inadvertently bet365 reserves the right to void part of or the whole of the bet.
2-Way Markets
In the event of a tie in a 2-Way market, where no price is offered for the tie, bets will be settled according to the individual sports rules.
Dead-Heats
Where selections dead-heat, the stake money is proportioned according to the number of selections which dead-heat and paid at full-odds.
Any-to-come (also known as ATC or 'if cash' or 'if' bets)
ATC (if) bets are accepted win only on all sports. You can choose to carry forward the same stake unit or a specific part of your potential returns from one selection to the next as we proceed through your list of ATC bets. ATC bets are settled in the order that they appear on your betting slip, until all the money set aside has been used. If the money staked (or subsequently carried forward) onto the next selection is insufficient to follow your instructions, then that selection will be settled in proportion to the amount available.
Please note that your ATC (if) stake must not exceed the stake on your previous selection.
Reverse any-to-come (also known as reverse ATC or 'reverse if cash' or 'reverse if' bets)
You may select any number of selections (maximum 14) in two reversed ATC (if) bets. The above ATC settlement rules apply, but the stake unit will remain the same throughout the bet. For the reverse order part of your bet, the stake from any returns from the last selection on your slip will go onto the penultimate selection etc (i.e. bets are settled in the reverse order they appear on your betting slip).
For all ATC and reverse ATC bets, customers have the choice when placing their bet of either Single Action or Double Action, i.e. the customer may choose to stop the bet at a void or Non-Runner.
Rule 4 general sports
Outright markets (defined as after the draw/official field is confirmed for a specific event), may be subject to a deduction equivalent to the Rule 4 (Deductions). The Rule 4 will be applied, according to the table of deductions (a table of deductions, and further Rule 4 rules related to Horse Racing can be found within the Horse Racing Rules section); with the exception that a Rule 4 of 5 pence will not be enforced. Effectively the Rule 4 will be applied, in the case of participant withdrawals, with odds of 9/1 or smaller. Deductions may apply for any runners scratched from the Final Field prior to race commencement. Any such deductions will apply to the total payout value on all bets placed prior to the scratching and the reframing of a new market by bet365 (a table of deductions, related to Horse Racing can be found within the Australasian Rules section).
Appendix ThreeRacing UK end user Terms and ConditionsProprietary Rights and Intellectual Property
The Footage is owned by Racing UK Limited (“Racing UK”). Racing UK shall remain the exclusive legal and beneficial owner of all copyright and intellectual property rights in the Footage in perpetuity. All rights not explicitly granted herein are reserved by Racing UK.
Permissible Use and Restrictions
You may view the Footage once on a personal computer screen or mobile device for personal, private, domestic, non-commercial uses only in accordance with these terms and conditions.
You shall not:
(a) Make the Footage available to anyone else;
(b) Use or view the Footage other than as expressly permitted by these terms and conditions, or copy, relay, broadcast, or communicate the Footage to the public, nor may you include any portion of or all of the Footage in any equipment or item save as specifically permitted under these terms and conditions or develop any improvement or derivative works of any part or all of the Footage;
(c) Save, edit, copy, amend, distort, modify, distribute, reformat, disassemble, delay or repeat the Footage and/or its transmission or do anything that is contrary to any of the moral rights or other rights of the copyright owner of the Footage;
(d) Remove any product identification (including but not limited to screen icons), legend or notice, or any proprietary or copyright notice from any part of the Footage;
(e) Represent or claim that you own any part or all of the Footage or otherwise do anything that is inconsistent with TBS' and/or Racing UK's rights in the Footage;
(f) Store or transmit any Footage to any publication, user group, other website, electronic bulletin board, mailing list, server or other storage device in any form; or
(g) Sell or commercially exploit any part or all of the Footage in any way.
Third Party Rights
Racing UK and each of its group companies may enforce any provision of these terms and conditions against you as a third party contract beneficiary whether in the name of bet365 or in its own name. The Contracts (Rights of Third Parties) Act 1999 shall apply to these terms and conditions.