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When our team of betting experts at Bookmakers were told they had to review the Shangri La or Shangri La Live as it is sometimes called, a few had heard of the site. After some research, it became clear that the online betting site has a strong following in Eastern Europe thanks to its associated land-based casinos. Our team was suddenly very excited to know more about this operator.
Although not one of the newest kids on the sportsbook block, Shangri La was not launched decades ago like some of its competitors. Operating since 2017, this online sportsbook doesn’t have an extensive history. As such, some bettors wouldn’t expect to receive the best sports betting experience on the Shangri La site. However, to our surprise, the Shangri La boasts a robust and comprehensive platform that keeps up with its competitors in many areas. Its odds are competitive, and its range of markets and sports covered are fantastic. We also found a range of languages and regions, propped up by good customer service and a wide range of payment options.
However, it is not all sunshine and rainbows at Shangri La. Its responsible gambling measures are frustratingly poor. It may also struggle to take a more significant share of the market without providing additional unique and exciting betting features for its players.
This bookmaker is still growing and has a lot of potential, although it is still experiencing some growing pains. So if you are looking for a guide to give you expert advice on every aspect of Shangri La, you don’t have to spend hours investigating the site yourself. Our betting experts at Bookmakers have already combed through the sportsbook, and we bring you everything in this comprehensive review. So read our guide to discover the ins and outs of the Shangri La.
Not the easiest site to navigate but recent improvements have seen Shangri La build on their sportsbook offering. The app on android is simple to use and whilst you may find some of the naming conventions odd at first, it soon becomes straightforward to follow. Acca boosts, weekly sports bonuses and the Shangri La Club are nice touches for players to take advantage of, plus a raft of casino offerings there too. Every event is covered and there is room to improve so we should hear more about Shangri La in the coming years.
A relative newcomer to the market, Shangri La sportsbook offers players a whole host of sports and markets to bet on at very competitive prices. An enjoyable mobile experience allows you to keep up to date with your wagers with its handy notification system. With over 21,000 live games each month, players are never stuck for in-play options.
Like most sports betting operations, Shangri La sometimes runs special deals that players can only claim with a promo code. Any Shangri La promo code will be a combination of numbers and letters and will provide access to unique offers on the site. These bonuses can be redeemed by new and old players alike and can be entered while making deposits at the site.
The types of bonuses awarded will vary as bookmakers update their offers regularly to keep things interesting. So be sure to visit the Shangri La betting offers page by clicking any link in this review to see up-to-date offers. Here are some examples to give you an idea of what you can expect to find.
- Welcome Offers: Promo codes that can only be claimed by players that are new to the site.
- Free Bet: You may see some promo codes that allow you to redeem a free bet on the site. For example, BET10 or NoRiskBet.
Deposit Match: Some deposit bonuses also require a promo code, such as DEP50 or 100MATCH.
- Sport Specific: Some offers will give you bonuses to use on specific sports betting markets, like GOLF5 or TENN15.
- Casino Codes: In many cases, bookmakers offer bettors bonuses to play on their casino games.
All the codes above are just examples and not actual Shangri La promo codes. Trying to redeem these on the sportsbook will return no bonuses. So click on the links on this guide to check Shangri La's promotions page for real promo codes.
In contrast to a promo code, many bonuses and promotions do not require a unique code. One of such promotions is a free bet welcome offer, which is a reward only available to new customers at a sportsbook. Sportsbooks use these bonuses to boost bettors bankrolls to give them a leg up when they first start betting.
Unlike promo codes, these offers will have additional requirements to redeem them, such as a necessary deposit, but they give players a chance to try out sportsbooks.
The welcome bonuses at Shangri La will differ between countries, but the examples below will give you a taste of what you can expect.
Free bet offers provide you with precisely what you expect. The sportsbook will give you a free bonus amount with which to place wagers. Typically these offers will have conditions to redeem them, such as depositing a certain amount and placing the bet on markets with specific odds. Be sure to read up on the offer before claiming.
With a deposit bonus, a sportsbook offers you a percentage match bonus on your first deposit. For example, Shangri La could be running on offer a 100% match on deposits of at least 10 (€, $, or an equivalent in other accepted currencies), and up to 100. In this case, if you deposited 50, you would receive an additional 50 in bonus funds. If you deposited 120, you would only receive 100 as this is the point at which the offer caps.
If you are lucky, you may find a no deposit free bet bonus on some sports betting sites. This allows you to collect a small bonus fund without making a deposit. These funds can be used to bet on sports markets and are usually small. It gives players a great chance to win money without depositing anything. These are very generous offers, and as such, are sometimes hard to come by.
Most bonuses come with a wagering requirement, which is the number of times you must bet the bonus amount before cashing out. Also, pay attention to other terms and conditions, including any restrictions on payment methods or odds limitations when claiming a free bet.
The parent company of Shangri La has had a land-based presence in four capital cities in Eastern Europe since 1992. However, in terms of online sports betting, Shangri La is very much a newcomer. The sportsbook has only been available to online bettors since 2017, but their markets on sports events like the Super Bowl and the major soccer finals, are just as competitive as any of its peers.
Moving online allowed the company to expand from its Eastern European base and reach a global audience. While Shangri La focuses its sportsbook market on Canadian, German, and other European players, the site also caters to customers from many Asia regions through its offered currencies and languages.
Operated by InterStorm, the site holds a full license with the gambling authority in Curacao. This means that the Curacao government regulates the site, transactions and processes. Shangri La having such a license and operating in some of the strictest countries in the world regarding online sports betting should give bettors confidence in the security of the site.
Shangri La sticks to the general blueprint of online sportsbooks with sports tabs on the left of the screen, current markets in the main window, and menu options above. The site has the uniqueness of its brand, and its grey color scheme is professional looking. However, we also found that the Shangri La site feels more cluttered than rival sites.
This could become a massive problem if usability were also a problem, but using the Shangri La website is easy. Everything is right where you want it, and you are just a click away from all the essential sections of the site. You can also switch easily from in-play and pre-game options and scroll through markets and odds efficiently.
Our Shangri La review team also downloaded the mobile app. It is worth noting the mobile app is only available for the Android platform. Don’t worry, iPhone users. You can still access Shangri La through your web browser, as can those playing on Android.
Our experts found the app to provide a more enjoyable betting experience because you get benefits like notifications and an experience built specifically for mobile devices. The interface is easy to navigate and provides you with everything you would find on the desktop site.
That’s not to say the web experience is lesser. Thanks to HTML5 technology, the browser site is fully optimized for use on phone screens and feels like a unique and mobile-specific experience. We also found a full selection of bets, including in-play markets available on mobile.
|IOS App||Android App||Mobile Live Streaming|
|IOS App||Android App||Mobile Live Streaming|
When our betting experts test a sportsbook, we test the whole experience, and we are happy to report the registration process on this bookmaker’s site is seamless and only takes minutes to complete. Instead of over-complicating the process, the step-by-step guide below will have you up and running on Shangri La in no time.
1. To start the process, click any link in this review to visit the Shangri La.
2. Click the “Sign Up” button at the top of the page.
3. Shangri La will ask you for details to create your account. This will include choosing a username and password so you can log back in again. Additionally, you will need to provide your title, name, date of birth, address, and chosen currency.
4. At this point, Shangri La may ask you to provide a promo code. If you have one, enter it here and claim your reward, but if not, don’t worry. As many bonuses do not require a code, you will be able to create your account without issue.
5. To bet on the Shangri La website, you will need to deposit funds. Go to the deposits section of the site, and choose a preferred payment method from its range of options.
6. If you have deposited enough to qualify for one of the welcome bonuses, you should be rewarded with your bonus at this point.
7. Use the Shangri La site to navigate its sports markets from golf betting to horse racing betting. Once you have found a market you are happy with, add it to your bet slip. Select your wager stake, and place your bet.
8. If you have chosen wisely, your bet may come in, and you will want to access your winnings. To do so, go to the withdrawals section of the site. There, Shangri La will provide instructions on how to withdraw your money.
Shangri La uses full Know Your Customer (KYC) protocols to verify new customers. When you register for the site, you will need to provide documentation to confirm your identity. Otherwise, you will not be able to withdraw from the sportsbook. Here is the kind of documentation the sportsbook may request.
- Photo ID (passport, driver’s license or another formal ID)
- Proof of address (a recent utility bill)
- Proof of payment method used (a bank statement or photo of your credit card)
You will need to send clear photographs of these documents via email to Shangri La. The sportsbook will also accept scanned copies uploaded to the site on a dedicated area on your sportsbook account page. Shangri La will try to confirm your identity as quickly as possible once you have done so.
You will only be asked to prove your payment source if you withdraw winnings with a different method than your deposit. Once verified, customers are free to make the most of their Shangri La new customer betting offers and free bets on any of the sports available on the betting site.
Shangri La is a global sportsbook, and its impressive range of payment options reflects this.
There are over 15 payment options available in the cashier section, including some global giants like Visa and Mastercard for credit/debit cards. Players can also choose from e-wallets like Skrill or Neteller. There are also choices to use bank transfers or even cryptocurrencies like Bitcoin, Ethereum, and more.
From country to country, local payment options are also available. Sadly, there is no support for Paypal on the site, which is a shame considering the global player base of the sportsbook. However, the rich range of other options makes up for this in spades.
As impressive as the range of payment options available at the site is, players looking to make quick withdrawals will find Shangri La a little frustrating. Starting with the positives, e-wallet withdrawals are guaranteed to be completed in one working day, which is pretty fast.
Withdrawals for debit/credit cards, however, take between 4-5 days. That’s the same amount of time as bank transfers. Considering bank transfers have to go through a lot more layers of security, it is slightly baffling debit/credit cards take the same amount of time. This time is slow compared to other sportsbooks and may put bettors off who want greater control of their finances.
Shangri La offers its customers an inclusive selection of currencies, although some of the most significant currencies in the world are not available at the site. Also, once you choose your currency, you will have to keep using this at the sportsbook, so pick carefully. These currencies include AZN, CAD, EUR, INR, KZT, NOK, PAB, PEN, RUB, TRY, UZS.
Most sportsbooks will provide similar odds on sports and offer many of the same markets on those sports. The way a bookmaker can stand out from the competition is through the betting features it provides to customers. Betting features can be anything from making the betting experience more immersive to offering special bets.
Unfortunately, this is an area in which the Shangri La performs poorly. First, we will look at the features the site does provide, starting with live betting. For a modern sportsbook, offering in-play betting is a must. Many sports bettors will exclusively use these features to bet on face-paced games to create an intense and fun experience. Shangri La does not disappoint on this front. We are talking about around 21,000 live games each month across a variety of global sports. That means you will be able to wager on in-play markets 24 hours a day.
We expect all good online sportsbooks to have this feature, and Shangri La does provide a robust cash-out feature. This feature is only available for some markets like soccer betting, US sports, and tennis betting. When cash-out is available, you can use it for the match result, totals, and handicap markets. Shangri La will offer a cash-out based on the performance of the market.
This is where the features end. For players looking for a robust sportsbook without any frills, then Shangri La is a very suitable choice. However, players looking for a more responsive and enhanced betting experience may feel let down by the sportsbook.
At Shangri La, you can bet on over 35 sports, although the site does tailor the available sports based on your location. In other words, you may see more or fewer sports depending on where you are playing. Here, we take a look at some of the most popular markets and what you can expect to see when looking for wagers on them.
Thousands of soccer betting markets are available on Shangri La each week, including in-play markets. You can find some of the best odds around on major competitions like the Premier League and La Liga, while there are also bets available on more leagues around the world.
Even though Shangri La is not available officially in the US, it has excellent American Football coverage. You can find NFL betting markets, college football (NCAAF), and the Canadian Football League. For NFL games, you can also wager on in-play lines.
Bets are available across global leagues as well as major competitions. If you want in-play markets for NBA betting and EuroLeague, Shangri La has you covered. However, you can also wager on even minor leagues in Europe, Asia, and South America.
If there is a professional tennis tournament happening, you can bet on it at Shangri La. The portfolio includes Grand Slams, Masters 1000 events, and small WTA and ATP tours competitions.
Shangri La provides markets on ODIs, International Test Series, national competitions, and more. As well as a rich futures catalogue, you can also wager on in-play markets to keep up with the fast-paced formats of cricket betting.
Ice hockey is one of the most popular sports at Shangri La, with hundreds of ice hockey betting markets available each week across global leagues. From regional European leagues to the world-famous NHL, there is a lot of wager action available.
You don’t have to look far to find golf bets at Shangri La. The bookmaker covers tournaments on the European Tour and PGA Tour calendars, so there are usually in-play and futures golf betting markets available each week.
As part of our Shangri La review, we put the company’s customer support to the test. There is no dedicated FAQ page per se, but the help section has useful information about many aspects of the site. An FAQ for troubleshooting issues would be very helpful for players.
As is likely, if you can’t find the answers to your questions in the help section, you can contact Shangri La’s customer support team. You can reach the team by email or the 24/7 live chat function, which we highly recommend.
This customer support doesn’t try to make bettors jump through hoops before answering their questions. There is no chatbot, and you will be asked before being connecting to an agent whether you have an account or not. Touches like these take customers straight to receiving assistance. The team members we spoke to were accommodating and answered all our questions in detail. Waiting times were short as well.
Shangri La made its name as a land-based casino brand, and that heritage carries through to the online casino site. There are over 500 games from leading providers like NetEnt, Microgaming, BetSoft, and Pragmatic Play. Here you can find hundreds of online slots alongside instant games, roulette, blackjack, video poker, baccarat and more.
Thanks to the intuitive website, finding games is easy, allowing you to sort by brand, popularity, game type, and other metrics. You can also simply use the search function to narrow down your search to a specific title.
Shangri La has one of the best stocked live casinos we have come across, with over 250 games where you can play with or against a human dealer. Games are provided by giants of the live casino scene, including Evolution Gaming and Microgaming. This means video streams are of the highest quality, and you always get fair gameplay and professional dealers. You can play live poker, roulette, blackjack, baccarat, game shows, and more.
Online lottery betting has taken the simple appeal of winning life-changing prizes and has given customers the chance to select from the best jackpots worldwide. Now players can bet on which numbers they think will come up, reassured they can choose the game that suits them, wherever it is being drawn.
Currently, Shangri La does not offer any lottery products to its customers. As we’ve said, Shangri La has only just entered the world of online gambling, so customers can hope it starts expanding into products like this soon.
Not every gambling experience should be about intense and exciting gameplay. Sometimes you just want to enjoy yourself and interact with other people. Online bingo takes the atmosphere of bingo halls and plants it online through lively chat rooms filled with players and bingo callers. The game is as simple as ever, but there are prizes to suit every budget.
Shangri La does not include any bingo in its gambling products. Not many sportsbook customers use online bingo games, so we hope readers won’t be too disheartened.
Poker is a classic card game that sees players competing against one another to win money. Online poker rooms have kept the intensity of this game and let players enter into games with competitors worldwide. You don’t have to be a professional to play these games, and there are rooms and competitions for every kind of player.
Our review was disappointed to find Shangri La does not provide online poker. It is something we hope it can introduce in the future. For now, you can still enjoy live poker games against the dealer, as well as video poker on Shangri La's casino section.
Our review of the Shangri La found the responsible gambling section disappointingly thin. As with many sportsbooks, you can find the responsible gambling section at the very bottom of the page. Clicking the link takes you to the help section. We would prefer a dedicated hub for responsible gambling, but you still get some information here.
Shangri La provides advice on controlling gambling, managing bankroll, and how to get help. All this information is presented on one long text page and has no intuitive site mapping to make it more engaging.
Part of this text will explain players can set deposit limits or close their accounts, but only if they contact customer services. Many sportsbooks have these features built into the UI of the site, and bettors may be put off by having to get in contact instead.
There is also information on accessing Gamblers Anonymous, but no direct link. We think Shangri La could do a lot better with its responsible gambling measures. It seems the company has done the bare minimum, and we would like to see more effort put into this section.
|Deposit Limits||Time Out||Stake Limits||Profit/loss Totaliser||Self Exclusion|
|Deposit Limits||Time Out||Stake Limits||Profit/loss Totaliser||Self Exclusion|
After explaining the pros and cons of this particular bookmaker, you may be eager to try it for yourself. While we do encourage you to click the links in this review and visit the Shangri La, you will want to know whether you can legally access the site in your country. Below is a list of the main markets to which Shangri La caters.
Those looking for Ireland betting sites will be able to use Euros as they place bets at the Shangri La site on sports like rugby, darts, and snooker.
Those using Shangri La from Germany will be able to place bets on a range of Bundesliga markets, as well as other sports like the NFL.
Most Canadian betting site users should be excited about using the Shangri La site to bet on their favourite sports. However, it is illegal to bet on sports online in some provinces in Canada, such as Quebec and British Columbia. Still, you can bet freely in most other provinces in the country. Be sure to check the jurisdiction laws you are playing from before trying to access Shangri La.
China has stringent regulations on online sports betting, so players should check gambling regulations in their respective areas to feel reassured that it is safe to access the Shangri La in the country.
Japanese bettors will be impressed with Shangri La’s coverage of its local soccer leagues, with the top three divisions of Japanese soccer having betting markets.
The Shangri La is available to players in India, but we recommend players use their own discretion on whether to use the site. There are certain regions in India in which accessing online sportsbooks is illegal. If you live in an area where it is legal to bet on sports online, then Shangri La is a safe and legal place for you to place bets.
The Shangri La website is optimized to be translated into Norwegian so that players in Norway can navigate through its sports market in their own language.
Players looking for a Swedish betting site can bet on local ice hockey games, handball and other popular sports.
Although Shangri La tries to cater to every customer, some jurisdictions do not offer its sportsbook. This may be due to local laws around online sports betting or issues with its license. Below is a list of countries from which registering with Shangri La is prohibited. You may be able to access the Shangri La website and place bets from other countries. But before doing so, check that online gambling is legal in your country.
Australia, Belgium, Bulgaria, Curacao, Denmark, France, Greece, Italy, Lithuania, Netherlands, Netherland Antilles, Poland, Portugal, Romania, Spain, Ukraine, United Kingdom, and the United States.